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PLEASE READ OUR RETURNS POLICY, WHICH IS LOCATED IN OUR TERMS & CONDITIONS PAGE, CAREFULLY BEFORE ORDERING.

PLEASE NOTE THAT REFUNDS WILL BE MADE AFTER DEDUCTING THE COST OF SHIPPING BOTH WAYS AND ANY ASSOCIATED CUSTOMS.

YOU CAN RETURN MOST BUT NOT ALL PRODUCTS WITHIN 14 DAYS OF RECEIVING THEM PROVIDED THAT ALL ITEMS ARE IN PERFECT AND UNUSED CONDITION WITH ALL THE ORIGINAL TAGS ATTACHED.

• PLEASE NOTE THAT THE RETURN REQUEST FOR CATEGORIES SUCH AS EVENING & BRIDAL DRESSES, SHOES, JEWELRY MUST BE PLACED WITHIN 24 HOURS OF RECEIVING THE ITEMS.
• KINDLY NOTE THAT ANY AND ALL ITEMS FROM HERMES AND ROLEX ARE NON-REFUNDABLE AND NON-EXCHANGEABLE UNDER ANY CIRCUMSTANCE.
  
• HANDBAGS MADE FROM GENUINE EXOTIC ANIMAL SKINS—INCLUDING BUT NOT LIMITED TO CROCODILE, ALLIGATOR, CAIMAN, LIZARD, SNAKE, OSTRICH, STINGRAY, AND OTHER RARE OR PROTECTED SPECIES—ARE STRICTLY NON-REFUNDABLE AND NON-EXCHANGEABLE UNDER ANY CIRCUMSTANCE.
  
  THIS NON-RETURN POLICY APPLIES EXCLUSIVELY TO ITEMS MADE WITH AUTHENTIC EXOTIC ANIMAL MATERIALS.
  
  FOR CLARITY, THIS POLICY DOES NOT APPLY TO ITEMS MADE WITH SYNTHETIC OR NATURAL MATERIALS FEATURING EMBOSSED OR PRINTED PATTERNS THAT MIMIC EXOTIC SKINS.
  
  ALL NON-EXOTIC HANDBAGS REMAIN SUBJECT TO OUR STANDARD RETURN AND EXCHANGE POLICIES.
  
  
• UNDERGARMENTS, SWIMMING SUITS, FRAGRANCES, BEAUTY ITEMS CANNOT BE RETURNED. SPECIAL ORDER OR PERSONALIZED ITEMS CANNOT BE RETURNED.
  
  
• SHOES SHOULD BE RETURNED UNMARKED ALONG WITH THE PACKAGING IN PERFECT CONDITION.
  
  
• ITEMS THAT ARE USED, DAMAGED, SOILED OR RETURNED WITHOUT THE CORRECT PACKAGING, LABELS AND DESIGNER AUTHENTICITY CARDS IN PERFECT CONDITION MAY NOT BE ACCEPTED AND WILL BE SENT BACK TO THE CLIENT AT THE CLIENT'S EXPENSE.
  

PLEASE REFER TO THE RETURNS SECTION OF OUR TERMS & CONDITIONS FOR MORE DETAILS.